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Old March 15, 2007, 01:45 PM   #7
NCHornet
Senior Member
 
Join Date: December 20, 2006
Posts: 1,001
All I can say is don't even think about it. Took three weeks to get my flashlight and it was the wrong one. They don't answer the phone or return emails. They appear to be a large outfit by all their email depts the truth is there are only 2 people and one quit. Finally got ahold of the kid that is there, I demanded my CC be credited which they never did, they wanted me to return the wrong light at my cost, no way. I told them of their bad reputation, which I found out about after I placed my order, and he said they knew about it and didn't care. I finally emailed streamlight about a question regarding the wrong light and explained what I went through and Streamlight sent me the correct light at no charge. Now that is customer service, but stay away from Botach!!!
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NCHornet
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