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Old March 31, 2006, 12:07 PM   #6
OBIWAN
Senior Member
 
Join Date: March 16, 1999
Location: Colorado
Posts: 2,340
All the "I never had a problem posts" don't mean much IMO

What is telling, is how the vendor deals with "issues"

I value vendors that remember that wqhile the customer is not always right, they are always the customer.

And this case certainly shows a lack of customer service IMO
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