[Zildjian]

Tex S ...I don't own a Pact chrono but do own a Pact BBK electronic scale.
Have had it for almost 10 yrs. now. Within 3 yrs. the 9volt patch wiring came
undone from within the patch itself. Fine...ok..I got a patch from one of the kids toys that went bad and used that patch cord to replace mine with. Ok..
worked like a charm for another 6 or 7 yrs. Last year in November something
happened that the scale would not calibrate anymore. I thought maybe the wiring went haywire again . I too sent it back to the factory early Dec. 7th. Called to see if they got it because of Christmas maybe booging down on mail.
Called last week to see if it had been sent back. The person not knowing his
name said it still has not been worked on because of being back logged with other units. He seemed to be in a hurry to get off the phone. That leads me to question their product line now. Yes..It cost me $14.95 to ship it to them.
I'm wondering now what its going to cost me to get it back at all. Its been a good scale up till now. I was hoping they would have just send the newer model since they don't make mine anymore. They said in the beginning that the $14.95 would cover it all. Now I really wonder what going on.