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MLeake · July 8, 2009, 11:57 AM

They received the revolver this morning, and assessed it as totaled. They are replacing it, but salvaging my Hogue grips, cylinder release latch, and sights, in case I wish to mount any of those parts on the S&W 29 they are sending as a replacement.

I have to say, my experience with Cor-Bon customer service, and Ross in particular, has been stellar.

Will update when the replacement arrives.

Note: Still haven't heard back on my email or voicemail to S&W customer service. They usually have a good reputation, so this surprises me. Luckily, in this instance it doesn't really matter because Cor-Bon has stepped up.

July 8, 2009, 11:57 AM	#11
MLeake Senior Member Join Date: November 15, 2007 Location: Outside KC, MO Posts: 10,128	Heard more from Cor-Bon today They received the revolver this morning, and assessed it as totaled. They are replacing it, but salvaging my Hogue grips, cylinder release latch, and sights, in case I wish to mount any of those parts on the S&W 29 they are sending as a replacement. I have to say, my experience with Cor-Bon customer service, and Ross in particular, has been stellar. Will update when the replacement arrives. Note: Still haven't heard back on my email or voicemail to S&W customer service. They usually have a good reputation, so this surprises me. Luckily, in this instance it doesn't really matter because Cor-Bon has stepped up.