BotachTactical.com

poperszky · July 1, 2001, 06:14 PM

I am getting ready to purchase an Optima 2000 for my Beretta 92FS and I found a good price on BotachTactical.com. Have any of you dealt with them, would you mind sharing your experiences?

I get nervous when I try someone new. I just tried to purchase some Peltor electrontic muffs from a new supplier but canceled it three days later when they still wouldn't give me a ship date, I would rather not waste time again.

Terry

KPS · July 1, 2001, 06:23 PM

I find their cheaper prices are not worth the hassle.If you do a search on here or maybe 1911.com you will find a post on them.I called them to order a Monadnock baton and asked if they had them in stock before ordering.They said they did have them in stock but told me to order from their website instead.I did order through their website and 2 days later I received an email saying they did not have any in stock.I also found it very difficult to understand the people working there.People dealing with the public should be able to speak a little English.Perhaps that's how my order was screwed up.

But that's just my opinion.

-Kris

Blue Duck357 · July 1, 2001, 06:55 PM

Someone on GlockTalk posted a link to the Better Business Bureau in thier area, it had a scathing report on them.

From what I've read I would avoid them at all cost.

KPS · July 1, 2001, 07:17 PM

Here's a post from www.1911forum.com about them

http://www.1911forum.com/ubb/Forum6/HTML/000757.html

poperszky · July 1, 2001, 07:30 PM

Thanks for the advise guys. After the experience last week, I don't need anymore run arounds. Can anyone recommend a good Internet supplier for Tasco Products? I have used Midwayusa.com in the past, but they are out of the mount for my Beretta.

Terry

Coronach · July 1, 2001, 11:18 PM

I must be the only person in the world who has never had a problem with Botach. I have ordered from them about 8 times, and each time I got what i wanted in a timely manner, no messups.

I dunno, I'm just lucky I guess.

Mike

Gabby Hayes · July 2, 2001, 12:53 AM

I ordered from Botach one time earlier this year. Never received the product (but was't billed either, for what that's worth). Sent three e-mails -- no response. Called three times during the week -- no one picked up the phone.

Someone either here or on Glocktalk lives in LA and was going over to the store to see if it really exists. I don't recall ever seeing him post again. I suspect they may be holding him prisoner.

Here's the address of the Better Business Bureau office Botach's area: [ http://www.bbbsouthland.org/ ]. Their report, as mentioned above, does not inspire confidence.

KPS · July 2, 2001, 04:51 AM

Try www.brownells.com .If you have a C&R they'll give you a discount from what I've heard.

hipwr40 · July 2, 2001, 06:11 PM

Hey Coronach, we should start up a "luckiest guys in the world" club

I ordered an Optima 2000 for my 686 and received it in 2 days. I ordered it off their website late one night and had a "thank you" email the next morning. Can't beat the price either, $115.00 for the Optima 3MOA dot (that everybody else and their brother had backordered)

Of course, YMMV

poperszky · July 2, 2001, 06:19 PM

Just got a response from an email I sent them asking for availability of the site. They told me email them back after the 10th because they were doing inventory between now and the the 7th.

Definately going someplace else.

Spectre · July 2, 2001, 09:58 PM

Have used them quite a few times because of low prices, but my experiences have gotten progressively worse...wrong sizes shipped, being finally contacted A MONTH after ordering, to advise my order was not in stock (!), being called to ask if substituting a different item was okay (it was), then finding out from invoice my order had ALREADY shipped when I was called...etc, etc. My last order from them was a 60$+ order. The main item I was ordering was out of stock, and I received an email notifying me my order had shipped:
14$ merchandise,
7$ shipping. This was without advising me that most of what I had ordered was out of inventory, or I would have just cancelled the order.

Bartholomew Roberts · July 3, 2001, 07:42 AM

I haven't had the horror story experience that some people are claiming; just bad service. Ordered a common item (LC-2 web gear) with UPS Red shipping in order to get it in time for a class.

Didn't get it in time for the class, and in fact didn't hear anything from Botach until 14 days later when they finally got around to sending me an email indicating they were out of stock and didn't know when they could ship the item.

I cancelled the order and never heard another word from them. Personally, most of the places I've found on the web have much better service than that. Wonderful prices don't do me any good if I can't get my hands on the product and I don't need any extra frsutration in my life so I choose to avoid Botach.

ArmySon · July 3, 2001, 08:43 AM

Here's one that you should read from TFL's search:

http://www.thefiringline.com/forums/...ghlight=botach

http://www.thefiringline.com/forums/...ghlight=botach

From Glock Talk:

http://glocktalk.com/docs/gtubb/Foru...ML/015753.html

http://glocktalk.com/docs/gtubb/Foru...ML/020637.html

Better Business Bureau Rating:

Quote:

Based on our standards, we rate this company as having an unsatisfactory business record. An unsatisfactory rating is given when a pattern in the company's customer complaints causes us concern, when the company does not respond to complaints, or when it will not substantiate its advertising claims. In this case, our complaint history for this company shows that although the business has responded to some customer complaints brought to its attention by the Bureau, others remain unanswered. A Better Business Bureau report is based on our file information and experience with an individual company over the past three years. The Bureau does not endorse, recommend, or disapprove of any company, product or service.

http://www.bbbsouthland.org/howtoreport.html

CSOs ROCK · July 3, 2001, 05:31 PM

I would suggest using Botach as a bargaining chip with some of the online stores that'll beat any lower prices. It's worked for me thus far.

hipwr40 · July 3, 2001, 05:58 PM

CSOs ROCK....good point, I'll have to do that as well.

PVerdieck · July 4, 2001, 10:44 AM

I have had 0 problems with 3 orders.

Another place for scope stuff, with great prices is SWFA. This where I look first.

http://www.swfa.com/

Incursion · July 4, 2001, 01:38 PM

They've screwed up two of my orders.

swsurgeon · July 5, 2001, 09:37 PM

For several years I used to walk in to Botach and work with them on a cash-and-carry basis. If there was any problem, I was able to immediately work it out with BK, the owner. Unfortunately, they changed their entire system and no longer allow walk-ins, except on government contracts. It has made it much more difficult to deal with them. Hopefully they will eventually straighten the problems out and render consistent service.

swsurgeon

norielX · July 5, 2001, 11:40 PM

It's the only place I've seen online where I can
get those Adidas GSG-9 boots. I did see them in a
catalog a few years ago, but the only place I've seen them
recently have been my 12" SWAT guys from 21st Century Toys.

Morgan · July 6, 2001, 12:40 AM

Today I received my first order from Botach, totalling some $215 of merchandise. I ordered online, and received my order correctly and quickly. Damn good prices, too.

LIProgun · July 9, 2001, 08:34 AM

I placed one small order that was no problem. The second, considerably larger order, was botched, and the "customer service" staff I dealt with were simply clueless. It took numerous calls to straighten out the matter, which included incorrect merchandise sent, an attempt to charge me a price increase that took place between the time I ordered and shipment, and disputes over who should pay the shipping fees for the incorrect merchandise they sent me, and I had to return.

My bottom line: Prices are great; service is iffy.

**4V50 Gary** · July 9, 2001, 12:07 PM

Good topic...moving to General Discussion. Hang onto your hats.

CWL · July 9, 2001, 12:14 PM

Never had any problems with them. I do first call to make sure that they have everything in stock before I order. They do have the best prices. Just ordered an A.R.M.S. mount, hope it shows up.

EricM · July 9, 2001, 01:13 PM

Their service is extremely hit and miss. Verify the item is in stock before ordering.

July 1, 2001, 06:14 PM	#1
poperszky Senior Member Join Date: December 31, 2000 Posts: 120	BotachTactical.com I am getting ready to purchase an Optima 2000 for my Beretta 92FS and I found a good price on BotachTactical.com. Have any of you dealt with them, would you mind sharing your experiences? I get nervous when I try someone new. I just tried to purchase some Peltor electrontic muffs from a new supplier but canceled it three days later when they still wouldn't give me a ship date, I would rather not waste time again. Terry

July 1, 2001, 07:30 PM	#5
poperszky Senior Member Join Date: December 31, 2000 Posts: 120	Thanks Thanks for the advise guys. After the experience last week, I don't need anymore run arounds. Can anyone recommend a good Internet supplier for Tasco Products? I have used Midwayusa.com in the past, but they are out of the mount for my Beretta. Terry

July 1, 2001, 11:18 PM	#6
Coronach Senior Member Join Date: March 25, 1999 Posts: 3,147	I must be the only person in the world who has never had a problem with Botach. I have ordered from them about 8 times, and each time I got what i wanted in a timely manner, no messups. I dunno, I'm just lucky I guess. Mike __________________ The axe bites into the door, ripping a hole in one panel. The maniac puts his face into the hole, cackling gleefully, "Here's Johnny...erk." "And here's Smith and Wesson," murmurs Coronach, Mozambiquing six rounds of .357 into the critter at a range of three feet. -Lawdog "True pacifism is the finest form of manliness. But if a man comes up to you and cuts your hand off, you don't just offer him the other one. Not if you want to go on playing the piano, you don't." -Sam Peckinpah "A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects." -Robert Heinlein

July 5, 2001, 11:40 PM	#19
norielX Senior Member Join Date: January 10, 2001 Location: Texas Posts: 164	Darn, and I was gonna order something, too... It's the only place I've seen online where I can get those Adidas GSG-9 boots. I did see them in a catalog a few years ago, but the only place I've seen them recently have been my 12" SWAT guys from 21st Century Toys. __________________ -- norielX

July 9, 2001, 08:34 AM	#21
LIProgun Senior Member Join Date: August 27, 2000 Location: Hudson Valley, NY Posts: 489	My two cents: I placed one small order that was no problem. The second, considerably larger order, was botched, and the "customer service" staff I dealt with were simply clueless. It took numerous calls to straighten out the matter, which included incorrect merchandise sent, an attempt to charge me a price increase that took place between the time I ordered and shipment, and disputes over who should pay the shipping fees for the incorrect merchandise they sent me, and I had to return. My bottom line: Prices are great; service is iffy. __________________ MOLON LABE. - Leonidas of Sparta, 480 B.C.

July 1, 2001, 06:23 PM	#2
KPS Senior Member Join Date: June 17, 2001 Location: MA Posts: 780	I find their cheaper prices are not worth the hassle.If you do a search on here or maybe 1911.com you will find a post on them.I called them to order a Monadnock baton and asked if they had them in stock before ordering.They said they did have them in stock but told me to order from their website instead.I did order through their website and 2 days later I received an email saying they did not have any in stock.I also found it very difficult to understand the people working there.People dealing with the public should be able to speak a little English.Perhaps that's how my order was screwed up. But that's just my opinion. -Kris

July 1, 2001, 06:55 PM	#3
Blue Duck357 Senior Member Join Date: October 6, 2000 Posts: 1,460	Someone on GlockTalk posted a link to the Better Business Bureau in thier area, it had a scathing report on them. From what I've read I would avoid them at all cost.

July 1, 2001, 07:17 PM	#4
KPS Senior Member Join Date: June 17, 2001 Location: MA Posts: 780	Here's a post from www.1911forum.com about them http://www.1911forum.com/ubb/Forum6/HTML/000757.html

July 2, 2001, 12:53 AM	#7
Gabby Hayes Senior Member Join Date: June 17, 2001 Location: Ohio Posts: 119	I ordered from Botach one time earlier this year. Never received the product (but was't billed either, for what that's worth). Sent three e-mails -- no response. Called three times during the week -- no one picked up the phone. Someone either here or on Glocktalk lives in LA and was going over to the store to see if it really exists. I don't recall ever seeing him post again. I suspect they may be holding him prisoner. Here's the address of the Better Business Bureau office Botach's area: [ http://www.bbbsouthland.org/ ]. Their report, as mentioned above, does not inspire confidence.

July 2, 2001, 04:51 AM	#8
KPS Senior Member Join Date: June 17, 2001 Location: MA Posts: 780	Try www.brownells.com .If you have a C&R they'll give you a discount from what I've heard.

July 2, 2001, 06:11 PM	#9
hipwr40 Senior Member Join Date: September 19, 2000 Posts: 149	Hey Coronach, we should start up a "luckiest guys in the world" club I ordered an Optima 2000 for my 686 and received it in 2 days. I ordered it off their website late one night and had a "thank you" email the next morning. Can't beat the price either, $115.00 for the Optima 3MOA dot (that everybody else and their brother had backordered) Of course, YMMV

July 2, 2001, 06:19 PM	#10
poperszky Senior Member Join Date: December 31, 2000 Posts: 120	Just got a response from an email I sent them asking for availability of the site. They told me email them back after the 10th because they were doing inventory between now and the the 7th. Definately going someplace else.

July 2, 2001, 09:58 PM	#11
Spectre Staff Alumnus Join Date: October 23, 1998 Location: ATL Posts: 3,277	Have used them quite a few times because of low prices, but my experiences have gotten progressively worse...wrong sizes shipped, being finally contacted A MONTH after ordering, to advise my order was not in stock (!), being called to ask if substituting a different item was okay (it was), then finding out from invoice my order had ALREADY shipped when I was called...etc, etc. My last order from them was a 60$+ order. The main item I was ordering was out of stock, and I received an email notifying me my order had shipped: 14$ merchandise, 7$ shipping. This was without advising me that most of what I had ordered was out of inventory, or I would have just cancelled the order.

July 3, 2001, 07:42 AM	#12
Bartholomew Roberts member Join Date: June 12, 2000 Location: Texas and Oklahoma area Posts: 8,462	I haven't had the horror story experience that some people are claiming; just bad service. Ordered a common item (LC-2 web gear) with UPS Red shipping in order to get it in time for a class. Didn't get it in time for the class, and in fact didn't hear anything from Botach until 14 days later when they finally got around to sending me an email indicating they were out of stock and didn't know when they could ship the item. I cancelled the order and never heard another word from them. Personally, most of the places I've found on the web have much better service than that. Wonderful prices don't do me any good if I can't get my hands on the product and I don't need any extra frsutration in my life so I choose to avoid Botach.

July 3, 2001, 05:31 PM	#14
CSOs ROCK Senior Member Join Date: October 24, 2000 Posts: 153	I would suggest using Botach as a bargaining chip with some of the online stores that'll beat any lower prices. It's worked for me thus far.

July 3, 2001, 05:58 PM	#15
hipwr40 Senior Member Join Date: September 19, 2000 Posts: 149	CSOs ROCK....good point, I'll have to do that as well.

July 4, 2001, 10:44 AM	#16
PVerdieck Senior Member Join Date: February 13, 2000 Posts: 134	I have had 0 problems with 3 orders. Another place for scope stuff, with great prices is SWFA. This where I look first. http://www.swfa.com/

July 4, 2001, 01:38 PM	#17
Incursion Senior Member Join Date: February 22, 2000 Location: TX Posts: 803	They've screwed up two of my orders.

July 5, 2001, 09:37 PM	#18
swsurgeon Senior Member Join Date: July 5, 2001 Location: Smith Valley, Nevada Posts: 179	For several years I used to walk in to Botach and work with them on a cash-and-carry basis. If there was any problem, I was able to immediately work it out with BK, the owner. Unfortunately, they changed their entire system and no longer allow walk-ins, except on government contracts. It has made it much more difficult to deal with them. Hopefully they will eventually straighten the problems out and render consistent service. swsurgeon

July 6, 2001, 12:40 AM	#20
Morgan Senior Member Join Date: October 29, 1998 Posts: 945	Today I received my first order from Botach, totalling some $215 of merchandise. I ordered online, and received my order correctly and quickly. Damn good prices, too.

July 9, 2001, 12:07 PM	#22
4V50 Gary Staff Join Date: November 2, 1998 Location: Colorado Posts: 21,843	Good topic...moving to General Discussion. Hang onto your hats. __________________ Vigilantibus et non dormientibus jura subveniunt. *Molon Labe!*

July 9, 2001, 12:14 PM	#23
CWL Senior Member Join Date: May 23, 2001 Location: Bay Area, CA Posts: 1,576	Never had any problems with them. I do first call to make sure that they have everything in stock before I order. They do have the best prices. Just ordered an A.R.M.S. mount, hope it shows up.

July 9, 2001, 01:13 PM	#24
EricM Senior Member Join Date: April 28, 2000 Location: Idaho Posts: 1,060	Their service is extremely hit and miss. Verify the item is in stock before ordering.